FAQ
Quick answers to common questions. Want the full story? Join the waitlist for launch updates, or hop into our Discord to follow the build day by day.
What is SoulPal?
SoulPal is a cozy pet game connected to your real pet. We're building it around a smart collar and a living pixel companion, so real-world activity can become part of the game experience. The collar and the full companion game are still in development.
Join our Discord to follow the build and meet other early pet parents.
Can I try anything right now?
Yes! While the collar and full game are still in development, you can already meet your pixel pal for free — upload one photo and we'll turn your dog or cat into a living pixel avatar. Creation usually takes 2–4 minutes, so keep the page open while your Pixel Pal is being created.
Try it free, then share your pixel pal or join our Discord to show us.
Is the collar available now?
Not yet. We're building toward a Kickstarter launch, and the timing depends on campaign readiness and waitlist growth rather than a fixed public date.
Join the waitlist for the launch link and early-bird updates, and join our Discord to watch us build it in real time.
What are you building SoulPal to do?
The planned experience connects smart-collar signals to a cozy pet game:
- Living pixel companion — Turn real-world activity into Pixel Pal feedback
- GPS location and safe-zone alerts — Help you know where your pet is
- Activity and rest patterns — Help you notice everyday changes without claiming a diagnosis
- Smart reminders — Help you stay on top of food, vaccines, and routines
- Shared game world — The plan is to let players decorate spaces, visit other pets, join events, and earn rewards
These systems are still being built and tested. Planned community play, rewards, rankings, item exchange, and physical-product redemption are not currently available. Join our Discord to follow progress and weigh in on what we build next.
Does SoulPal replace a vet?
No. SoulPal is being designed to help you notice patterns, but it is not a medical device and does not diagnose health conditions. Always contact a qualified professional for health concerns.
Will it work for my pet?
SoulPal is being designed for dogs and cats. Fit, behavior recognition, and real-world performance still need to be validated across different sizes and everyday environments.
Have a specific question? Ask us directly in our Discord.
How do I stay updated?
The best place for frequent progress is our Discord, where we post:
- Weekly build logs and behind-the-scenes updates
- New pixel pals and early features to try
- Kickstarter progress
Prefer email? Join the waitlist for the launch link and early-bird updates.
How can I contact you?
For general questions, join our Discord and say hi.
For partnerships or press, contact us or email support@soulpal.co — Lissy, Co-founder.
For privacy requests, email support@soulpal.co.
Coming Later
Final pricing, shipping, and subscription details will be shared before the Kickstarter launch. Join the waitlist or our Discord to follow along.
